Jamik

Problem (Event log entry):
The description for Event ID ( 0 ) in Source ( .NET Runtime ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Unable to open shim database version registry key - v2.0.50727.00000.

Fix:

• http://support.microsoft.com/kb/918642
• http://code.msdn.microsoft.com/KB918642

Problem:
If you create a new profile a error message with the message “Configuring Outlook” pops up and another seconed window asks to confirm the name and initials. Those windows immediately close and Outlook goes on to connect to the server and download messages. If you now try to close Outlook it won’t close. Instead you have to kill the outlook process. Outlook Safe Mode, Windows safe mode, deleting and recreating the Outlook profile doesn’t fix the problem. Each time you start outlook, it will ask for the Name & Initials and can’t be closed.

Fix:
Start Outlook either with parameter /cleanprofile or /firstrun

References:

• Outlook 2007 command line switches